Privacy policy

Auto Detail Bay is committed to protecting the privacy and personal information of our customers, visitors, and partners. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By using our site or engaging our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact information: name, phone number, email address

  • Vehicle information: make, model, registration number

  • Booking data: appointment history, requested services

  • Payment data: limited billing information (note: we do not store full credit card details)

  • Technical data: IP address, browser type, device information, pages visited

This information is gathered through contact forms, booking systems, cookies, and direct interactions with our team.

2. How We Use Your Information

We use the data we collect to:

  • Process and manage service bookings

  • Communicate with you about your appointments or inquiries

  • Provide customer support and service updates

  • Send promotional offers or updates if you opt-in

  • Improve website functionality and user experience

  • Comply with legal obligations

Your data will never be sold or shared with unauthorized third parties.

3. Data Storage and Security

All data collected is stored on secure servers with restricted access. We implement encryption, firewalls, and secure access protocols to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

🇪🇺 GDPR Compliance

If you are a resident of the European Union, you are entitled to additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access: You can request a copy of your personal data.

  • The right to rectification: You may ask us to correct any inaccurate or incomplete data.

  • The right to erasure: You can request the deletion of your data under certain circumstances.

  • The right to restrict processing: You have the right to limit how your data is used.

  • The right to data portability: You can request to transfer your data to another service provider.

  • The right to object: You may object to certain types of data processing, such as direct marketing.

To exercise any of these rights, please contact us at support@autodetailbay.com.

🔒 Privacy Policy

We are dedicated to ensuring that your personal information is handled responsibly and transparently. We collect only the data necessary to provide our services and improve your experience.

We do not knowingly collect data from individuals under the age of 18. If you believe a minor has provided us with personal data without parental consent, please contact us immediately.

All third-party vendors we work with (e.g. for payment processing or analytics) are carefully selected and comply with applicable data protection laws.

🍪 Cookie Policy

What Are Cookies?

Cookies are small data files stored on your device that help us enhance your experience on our website. They allow us to remember your preferences, understand how you interact with the site, and deliver relevant content.

Types of Cookies We Use:

  • Essential Cookies: Required for the operation of our site (e.g., for booking and navigation).

  • Analytics Cookies: Help us understand how visitors interact with the site so we can improve functionality.

  • Functionality Cookies: Allow us to remember your preferences for a more personalized experience.

Managing Cookies:

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the site.

📤 Data Sharing and Third Parties

We do not share your personal information with third parties except in the following cases:

  • With your explicit consent

  • With trusted service providers who assist us in operating our business (e.g., web hosting, payment gateways)

  • When required by law, legal process, or governmental request

  • To protect the rights and safety of Auto Detail Bay, our customers, or others

All third parties are obligated to maintain your data securely and are not allowed to use it for their own purposes.

🔁 Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

📩 Contact

If you have questions about our Privacy Policy or wish to exercise your data rights, please contact us at:
support@autodetailbay.com